Optimal Peptides is committed to timely, discreet, and reliable fulfillment of all verified research compound orders. The following policies govern all order processing, shipping, and returns. Please review these terms carefully before submitting your order.
Order Processing Time
All verified orders are processed within 2–3 business days of confirmed payment receipt. Orders submitted over weekends or federal holidays will begin processing on the next available business day.
Shipping Timeframes
Shipping transit times vary depending on your geographic location and selected shipping method. Estimated delivery windows will be provided in your order confirmation communication. Optimal Peptides is not responsible for carrier delays outside our control.
Refund Policy
Due to the nature of research compounds and cold-chain logistics requirements, no refunds will be issued once an order has been shipped. Please review your order carefully before submission and payment.